The phone system for shops with several branches: one number, every call to the right branch
You have several shops, each with its own number: customers don't know whom to call, and calls get lost. With Telefonzen there's one number: the customer picks the branch, the call rings there, and if nobody answers there's a second attempt and then an alert.
CHF 19.90 per month · setup included · cancel monthly
«Welcome to Casa Stile.»
- 1
«Press 1 for our Zurich branch»
Zurich branch, with a second attempt
- 2
«Press 2 for our Winterthur branch»
Winterthur branch
- 3
«Press 3 for our Zug branch»
Zug branch
- 4
«Press 4 for the office and online orders»
Head office
Free, in your browser: you only need a microphone.
Everyday problems
Sound familiar? Here's how we fix it.
Too many numbers to advertise
One single number on the website, Google and flyers; the menu does the rest.
The branch doesn't answer
Automatic second attempt, then an «all our staff are busy» message and an email alert.
Different opening hours
Each branch can have its own hours and closing days.
Opening hours that manage themselves
Mon–Fri 9:00–18:30, Sat 9:00–17:00, closed on Sundays. Public holidays already included.
Outside opening hours
«Our shops are closed. We're open Monday to Saturday, 9 am to 6:30 pm.»
Most useful for shops with branches
What you really need.
Forwarding with a second attempt
«Please hold the line», the branch rings, second attempt, then a closing message.
Missed call alerts
See which branch didn't answer and whom to call back.
One portal for every location
Hours, messages and forwarding for all shops in one place.
Existing branch numbers
Each shop keeps its phone: the phone system calls it.
And everything else is included: mobile app, voicemail by email, queues, call log. See all features
One price, everything in
CHF19.90per month, excl. VAT
Number included, set up by us, no lock-in.
Frequently asked questions
Do the branches have to change phones?
No: forwarding calls each branch's current number, landline or mobile.
Can we add a new location?
Yes, add the forwarding and the key in the customer portal – in a minute.
What do forwarded calls cost?
They're outgoing calls to the branch, pay per use; with the flat-rate option you pay no minutes.
Get started
We set up your menu, in 48 hours.
Leave your details: we call you back and set up the phone system like the one above, with your business name and recordings.
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