The phone system for hotels and B&Bs: reception always reachable, even at night
A guest calls at night, a booking comes in from abroad, reception is busy with a check-in: calls can't go unanswered. With Telefonzen the menu speaks several languages, reception answers by day and the night manager's mobile at night.
CHF 19.90 per month · setup included · cancel monthly
«Hotel Bellevue, welcome.»
- 1
«Press 1 to book a room»
Reception / reservations office
- 2
«Press 2 if you are already our guest»
Reception, at night the night manager's mobile
- 3
«Press 3 for the restaurant and meetings»
Hotel restaurant
- 9
«Press 9 for German»
Menu in German
Free, in your browser: you only need a microphone.
Everyday problems
Sound familiar? Here's how we fix it.
International guests
The first key picks the language: the menu continues in German, French or Italian.
Nights and weekends
Outside reception hours calls go automatically to the night manager's mobile.
Bookings lost at reception
If reception is busy, the call waits in the queue or creates an alert.
Opening hours that manage themselves
Reception 7:00–22:00; at night the call goes to the night manager's mobile. Public holidays already included.
Outside opening hours
«Reception is closed: we're connecting you to the night manager.»
Most useful for hotels & B&Bs
What you really need.
Multilingual menu
English, German, French, Italian: one key per language.
Day and night
The hours automatically change who answers.
Queue
At peak times the guest waits with a message instead of a busy tone.
Missed call alerts
No booking request goes without a call back.
And everything else is included: mobile app, voicemail by email, queues, call log. See all features
One price, everything in
CHF19.90per month, excl. VAT
Number included, set up by us, no lock-in.
Frequently asked questions
Can we have messages in several languages?
Yes, upload the messages for each language and link each to its own menu.
Can the rooms have a phone?
Yes, with IP phones as extensions; we'll work it out together depending on your property.
Is it worth it for a holiday flat?
Yes: the number rings on your mobile with a greeting and voicemail by email, for CHF 19.90 per month.
Get started
We set up your menu, in 48 hours.
Leave your details: we call you back and set up the phone system like the one above, with your business name and recordings.
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